Debt Balance During Purchase or Recurring

A debt balance might be impacted when a product offer is purchased or has recurring charges.

A main balance is a prepaid balance while debt balances are postpaid. If a main prepaid balance is configured, any purchase or recurring charges will impact the main balance first, and if there are insufficient funds to pay for the charges, the debt balances are impacted by the remaining charges. Any prepaid actual currency balance with credit can be used to pay off debt balances. To sort debt balances by recurring processing priority, you must set the Priority in the Cycle Data tab in the offer or bundle pricing configuration. If no priority is provided, the priority defaults to zero and debt balances are not sorted.

For example, as shown in Figure 1, Subscriber A has a prepaid balance of $15, a grace period fee of $1, and is set up with debt balances for fee, purchase, and recurring charges:
  • Purchase Offer 1 with purchase and recurring charges:
    • Purchase charges = $6
    • Recurring charges = $10
  • Purchase Offer 2 with purchase and recurring charges:
    • Purchase charges = $5
    • Recurring charges = $5
When purchasing Offer 1:
  • Purchase charge of $6 paid, purchase debt = $0
  • Insufficient balance for recurring charge, $9 paid/recurring debt = $1
  • Grace fee of $1 incurred, fee debt = $1
When purchasing Offer 2:
  • Insufficient balance for the purchase charge, purchase debt = $5
  • Insufficient balance for recurring charges, recurring debt = $5
  • Grace fee charged only once per grace period, grace fee = $0
Figure 1. Debt Balance Impact for Purchase and Recurring Charges
Debt Balance Impact for Purchase and Recurring Charges