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MATRIXX Subscriber Management
About Subscriber Management
MATRIXX Subscriber Management provides an overview of subscriber-related data, including users, groups, subscriptions, devices, balances, and notifications. You can capture any attribute of a subscription and base rating on it, enforce subscription and group spending limits across all services and networks, and notify users associated with subscriptions and groups when the subscriptions and groups are nearing spending limits.

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MATRIXX Subscriber Management
- About Subscriber Management
  MATRIXX Subscriber Management provides an overview of subscriber-related data, including users, groups, subscriptions, devices, balances, and notifications. You can capture any attribute of a subscription and base rating on it, enforce subscription and group spending limits across all services and networks, and notify users associated with subscriptions and groups when the subscriptions and groups are nearing spending limits.
  - Updated Information
    This Subscriber Management publication is updated with each release of the product or when necessary.
- Subscriber Authorization
  Authorization is the process of verifying the subscriber's balance has the amount required to allow usage. MATRIXX Engine supports service authorization and cut-offs to ensure subscriber usage is valid and revenue loss does not occur.
- Subscription-User Association
  You can associate a subscription with a user in a many-many relationship using the user APIs.
- Subscription-Device Association
  When a network message is received, the device information is used to guide the service usage to the subscription. A subscription can have any number of associated devices.
- Managing Subscriptions
  Managing subscriptions includes adding subscriptions to groups, removing subscriptions from groups, setting the status of subscription objects, and associating users with subscriptions. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Devices
  You can create, provision, and delete devices by calling the SubMan APIs and scheduling automated tasks.
- Managing Users
  Managing users includes creating and deleting users, associating users with subscriptions, and assigning roles to users. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Product Offers
  Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from _glossary/subscription.html and group wallets automatically after a configured amount of time.
- Managing Purchase Packages
  Use purchase packages to dynamically group catalog items and package them so they can be purchased as a single unit by a subscriber or group. Purchased items can be added to or removed from a purchase package through the purchase package APIs without requiring pricing changes, providing a single entity for promotional and business operations.
- Rehoming
  Rehoming is the process of moving a user, group, device, or subscription from one sub-domain to a different sub-domain in a multi-domain platform.
MATRIXX Subscriber Management API
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Glossary

About Subscriber Management

MATRIXX Subscriber Management provides an overview of subscriber-related data, including users, groups, subscriptions, devices, balances, and notifications. You can capture any attribute of a subscription and base rating on it, enforce subscription and group spending limits across all services and networks, and notify users associated with subscriptions and groups when the subscriptions and groups are nearing spending limits.

The information contained in this guide also describes how to configure the status life cycle for users, subscriptions, groups, and devices. Before you read this guide, read the Architecture Overview for an introduction to MATRIXX.

For information about using the MATRIXX Subscriber Management (SubMan) APIs to manage subscribers, see MATRIXX Subscriber Management API.

Intended Audience

This information is intended for anyone who wants to understand how subscribers are managed by MATRIXX Engine.

Documentation Conventions

The MATRIXX documentation uses the following conventions.


Bold	Identifies items whose names are predefined by the system, such as user interface controls.
`Italics`	Identifies variables that are parameters whose actual names or values are to be supplied by the user.
Monospace	Identifies file names and directories, data value examples, code examples, blocks of code, references to code snippets inline, system messages, and commands supplied by the user.
Dash (-)	A dash (-) in a property table cell indicates the property in that row does not have a default value.

Documentation Feedback

MATRIXX Software strives to provide concise, complete, and accurate product documentation and welcomes all feedback. If you have any comments, corrections, or suggestions for improvement, send them to [email protected].

Support

MATRIXX Software works with you to plan, configure, implement and integrate a MATRIXX Engine installation into your data center. Technical support services include:

Discovery and sizing services.
Installation and configuration services.
Data migration and update services for pricing and subscribers.

For more information about MATRIXX services, contact us.