Configure a Subscription Offer's Contract Options

If the subscription offer's catalog item is a service contract, you can define options for the selected contract.

Procedure

  1. Define the following:
    • Open Contract — Select whether the contract is an open contract. Open contracts have no expiration dates, only a start date.
    • Contract Interval — A period of time within the contract term. This field is disabled for open contracts.
    • Contract-Interval Unit — The unit of time for the Contract Interval (Days, Weeks, Months, or Years). This field is disabled for open contracts.
    • Commitment-Period Interval — The number of commitment periods in the contract. For example, if the interval is 12 and the unit is Month, then its a 12-month commitment period.
    • Commitment-Period Interval Unit — The unit of time for the Commitment-Period Interval (Days, Weeks, Months, or Years).
    If an early termination charge (ETC) schedule is defined in pricing, define the following under Early-Termination Schedule:
    • Upper-Bound Units — The unit of time for the upper bounds (Days, Weeks, Months, or Years).
    • Upper Bound 1-n — The upper boundary of the contract ranges that the cancellation can fall into. For example, you can have three upper bounds defined as 6, 12, and 24 months. If a contract is canceled within six months of purchase, the ETC schedule will apply charges defined for Upper Bound 1.
    If the offer purchased provides a service contract with payment schedules, define the following under Payment Schedule:
    • Upper Bound 1- n — The upper boundary of the payment schedule range. For example, you have a 24-month payment schedule and want to define the amount due at 6, 12, and 18 months. If the contract is within six months of purchase, the payment schedule will apply charges defined for Upper Bound 1.
    • Amount — the payment amount due at the upper bound.
  2. When you are done with the configuration, click Done.