Credit Floors

The credit floor is a starting value from which to calculate percentage threshold amounts and is used to manage notifications for prepaid balances.

During purchase, cancel, suspend, and resume actions, the credit floor is adjusted based on credit floor values configured in the balance definition and the proration settings configured in the product offer definition and the status life cycle actions. For information about proration and configuring proration behavior, see the discussion about proration in My MATRIXX Help.

Credit Floor Properties

Balance Template Properties lists the credit floor properties configured in the balance template.
Table 1. Balance Template Properties
Property Values
Forfeiture Enabled Determines whether to forfeit the balance when it expires.

If Forfeiture Enabled is selected, the Delay property can be set to delay the forfeiture by the period specified (any number of minutes, hours, days, weeks, or months). When the delay value is 0, there is no delay and the balance is forfeited immediately at expiration time.

Note: This property does not apply to balances forfeited due to a MtxStatusActionWriteOff status life cycle action.
Simple Grant Credit Floor Adjust Sets how to adjust the credit floor when a simple grant is added to a prepaid balance.
Periodic Grant Credit Floor Adjust Sets how to adjust the credit floor when a simple grant is added to a prepaid balance.
  • Actual Grant Amount — The credit floor is adjusted by the grant amount, after taking into account the purchase proration settings configured for the product offer. If the proration type is None, meaning no grant is applied, the credit floor does not change.
  • Non-prorated Grant Amount — The credit floor is adjusted by the total grant amount. This option ignores any proration settings.
Forfeiture Credit Floor Adjust Sets how the credit floor is adjusted when a granted amount is removed from a balance when a product offer is canceled. One of:
  • Grant Adjustment

    Adjusts the credit floor by removing the same amount that was added to it with the original grant. For example, if the original grant added 200 minutes to the balance and the credit floor was adjusted by the Actual Grant Amount (200 minutes), this option reduces the credit floor by the entire 200 minutes.

  • Calculated Forfeiture Amount

    Adjusts the credit floor based on the prorated amount. For example, if a grant adds 200 minutes to a balance, the credit floor is increased 200 minutes. If the product offer containing the grant has a cancelation proration of Forfeit Prorated Amount and it is canceled half-way through the cycle, the calculated forfeiture amount is 100 minutes. If only 50 minutes remain of the original 200 minutes granted, only 50 minutes are forfeited from the balance. However, the credit floor is still adjusted by the calculated forfeited amount of 100 minutes.

  • No Adjustment

    No adjustments are made to the credit floor, regardless of whether a granted amount is removed from the balance.

Credit Floor Impacts

Purchase Credit Floor Impacts lists the possible credit floor impacts when a purchase occurs. The impacts assume that a 100 MB offer was purchased in the middle of the billing cycle.
Table 2. Purchase Credit Floor Impacts
Purchase Proration Setting Credit Floor Setting Credit Floor Impact
No Amount None No Change
Actual Grant Amount No Change
Non-prorated Grant Amount The Total Grant Amount (100 MB)
Prorated None No Change
Actual Grant Amount The Actual Grant Amount (50 MB)
Non-prorated Grant Amount The Total Grant Amount (100 MB)
Full None No Change
Actual Grant Amount The Actual Grant Amount (100 MB)
Non-prorated Grant Amount The Total Grant Amount (100 MB)
Cancelation Credit Floor Impacts lists the credit floor impacts for a cancelation that occurs with 25% of the billing cycle remaining and that 90% of a 100 MB offer that was purchased at the start of a billing cycle has been used.
Table 3. Cancelation Credit Floor Impacts
Cancel Proration Setting Credit Floor Setting Credit Floor Impact
No Amount No Adjustment No Change
Grant Adjustment The Total Grant Amount (100 MB)
Calculated Forfeiture Amount No Change
Prorated No Adjustment No Change
Grant Adjustment The Total Grant Amount (100 MB)
Calculated Forfeiture Amount 25 MB
Full No Adjustment No Change
Grant Adjustment The Total Grant Amount (100 MB)
Calculated Forfeiture Amount The Total Grant Amount (100 MB)