Create a Denial Code

Denial codes consist of a predefined company code and a description of the reason for the rating denial. You add them to price components as a rating formula to deny the associated operation.

Before you begin

Get the list of error code numbers from your company.

Procedure

  1. In Denial Codes, click New Denial Code.
  2. In Create New Denial Code:
    1. In Denial Code, enter a unique integer value.
    2. (Optional) In Description, enter descriptive information about the item.
    3. (Optional) In External ID, enter any alphanumeric character to serve as a unique ID on this pricing object. The external ID can be used for any reason that is meaningful to your implementation of MATRIXX Engine. External IDs are saved to the pricing configuration file and loaded into the Pricing database.
    4. Click Create.
    If any values are invalid, either because the values are too large or too small, the create operation fails and the incorrect field is highlighted in red. Correct the value to be within the valid range.