Bundle Notifications

You can configure bundles to trigger notifications when they are purchased, canceled, and expire.

Notifications are typically sent to the subscriber or group administrator making the purchase or cancelation. You can also configure group notifications to be sent to group members rather than group administrators.

When purchasing and canceling catalog items using the SubMan APIs, the SubMan API responses and notifications include a list of updated balances with the following information:
  • Balance ID
  • Owner ID
  • Balance validity
  • Type of balance (main balance, actual currency balance, or cost balance)
  • Total updated amount
  • Current amount
  • A list of update amounts and the update types:
    • 1 — Charge
    • 2 — Discount
    • 3 — Grant
    • 4 — Adjustment
    • 5 — Cancellation Refund
    • 6 — Cancellation Forfeiture
    • 7 — Forfeiture
    • 8 — Usage Refund
    • 9 — Transfer To
    • 10 — Transfer From
    • 11 — Rollover To
    • 12 — Rollover From
    • 13 — Payment
    • 14 — Tax
    • 15 — Cancellation Tax Refund
    • 16 — Usage Tax Refund
    • 17 — Recharge
    • 18 — Payment Refund
    • 19 — Late Charge
    • 20 — Early Termination Charge
    • 21 — Write-Off
    • 22 — Finance
    • 23 — Debt Payment
    • 25 — Tax Payment
    • 26 — Payment Tax Refund
    • 27 — Tax Paid Previously
Note: When a purchased bundle includes recurring price components, the charges and grants from the purchase event and the product offer recurring events are included in a single notification (MtxOfferPurchaseNotification).

You can assign notification profiles to bundles to define how notifications are sent when a bundle expires. You can configure notification profiles to send a notification on expiration and multiple notifications (hours, days, weeks, months or years) before and after expiration. For more information about notification profiles, see the related topic. For more information about creating notification profiles, see My MATRIXX Help.

Pricing administrators set up bundle notifications when creating a bundle. For information about how to create a bundle, see My MATRIXX Help. For more information about the Notification Framework, see MATRIXX Configuration.

For information about notifications when a suspend or resume request fails, see the discussion about suspend and resume notifications in MATRIXX Subscriber Management API.