Add Status Transitions

Status transitions define the conditions that move a status from one state to another and the actions that occur when a status transitions.

Procedure

  1. Click Add Transition and then select a status from the list.
    Repeat this step for each status to which this status can transition.
  2. Click a Status Description in the Transitions list.
  3. In Edit Status Transition Details, click Add Action.
    1. Select an action from the Action List.
    2. Configure the action properties.
    3. (Optional) Select a filter for the action. This filter uses a decision table to determine if the status action must be performed. Multiple filters can be added to one action. For more information about using filters with actions, see the discussion about filtering transition actions and conditions.
      Important: If a device does not have an associated subscriber, the filters are not evaluated. The device is treated is if no filters are configured.
    4. Click Create.
    5. To customize the columns, click Customize Columns after you add at least one action. If a filter is added with any action, the FilterIdArray and FilterInfo columns are listed as options for display. If they are selected for display, multiple filter IDs and information are displayed, delimited by a comma. If the text cannot be shown in full, ellipses show at the end of the text. Hover over the table cell to view the full text. For more information, see the discussion about configuring the column display.
    For information about the actions and their properties, see the discussion about status transition actions.
  4. To add conditions, click Add Condition.
    1. Select a condition from the Condition List.
    2. Configure the condition properties.
    3. (Optional) Select a filter for the condition. This filter uses a decision table to determine if the status condition is met. You can add multiple filters to one condition. For more information about using filters with conditions, see the discussion about filtering transition actions and conditions.
      Important: If a device does not have an associated subscriber, the filters are not evaluated. The device is treated is if no filters are configured.
      Note: The following conditions do not support filters:
      • MtxStatusConditionInactivity
      • MtxStatusConditionInactivityPurchase
      • MtxStatusConditionBalanceExpiration
      • MtxStatusConditionExternalPaymentLate
      • MtxStatusConditionPeriodExpiration
    4. Click Create.
    5. Repeat these steps for each condition that can trigger a transition.
    6. To customize the columns, click Customize Columns after you add at least one condition. If a filter is added with any condition, the FilterIdArray and FilterInfo columns are listed as options for display. If they are selected for display, multiple filter IDs and information are displayed, delimited by a comma. If the text cannot be shown in full, ellipses show at the end of the text. Hover over the table cell to view the full text. For more information, see the discussion about configuring the column display.
    For information about the conditions and their properties, see the discussion about status transition conditions.