View Subscription Events
On the Subscription Summary page, under Events, view the events for a subscription and define which categories of event are displayed.
Before you begin
Procedure
- Under Events, click All Events.
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Define the To and From dates and
click Go to load the events. The start and end of the
current date are set as the range by default.
By default, the completed payment, purchase, and recurring events are shown. Event Information describes the information shown for each event.
Table 1. Event Information Field Description ID The event ID. Type The type of event. The type of events displayed by default depend on the parent object. Time Time of the event. Initiator External ID External ID of the object initiating the event. Associated Events Associated events if any are available to display. - To view additional details for an event, click the event.
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To display additional event types (for example, usage, balance adjust, or
cancel events), click Select Events or the plus sign at
the right of it, select the check boxes for additional events that you want to
see, and then click Apply Changes.
By default, All Events lists up to 20 events. Increase the number of events displayed by selecting a value from the drop-down menu in Results.
After you select additional event types, they appear in the table of events.Note: If you return to the events page during your MATRIXX Backoffice Customer Tool session, the selected events you have reviewed are preserved.