Group Balance Thresholds

Thresholds display all threshold settings for each balance owned by the group.

A threshold is an amount at which a notification is triggered to alert groups that a balance has reached or exceeded a specific amount. To view threshold values, click a balance name in Main Balances or Other Balances in the Group Summary page. You can change thresholds and enable or disable notifications for the threshold.

Threshold Values

Threshold Values shows the information displayed for each threshold.
Table 1. Threshold Values
Value Description
ID Threshold ID.
Name Threshold name.
Type Threshold type; for example, Absolute.
Amount The threshold value. For Recurring Thresholds, this includes the Start, Stop, and Increment value for the threshold shown.
Notifications A check mark in the Notifications column check box indicates that notifications are enabled for the threshold.
Recharge Appears if payment methods are enabled, at least one payment method exists, and a main, prepaid balance for the subscription exists.
Edit Click Edit the selected object in the Edit column to edit the threshold value. Thresholds marked with Lock the selected object have been locked during pricing configuration and cannot be edited or are not editable by default. For example, the credit limit threshold of a prepaid balance is locked and cannot be changed by default.

Recharge Threshold Values

If a recharge amount has been added to the threshold, Recharge Thresholds appears and shows information about recharge thresholds. Recharge Threshold Values shows the information displayed for each recharge threshold.
Table 2. Recharge Threshold Values
Value Description
Balance Shows a balance to which a recharge threshold value has been added. Shows the following information:
  • A chart that shows the balance usage.
  • If the balance has a Start Time and Expiry enabled, indicates the Expiry.
  • If the balance is a periodic balance, View Periodic Balance appears next to the balance name.
Threshold
Shows the following information:
  • ID — Threshold ID.
  • Name — Name of the threshold.
  • Type — Threshold Type: Absolute, Credit Limit, or Custom.
  • Amount — Threshold value.
Recharge Indicates the recharge amount applied to the threshold.

Edit Nonrecurring Thresholds

  1. In Thresholds, click Edit the selected object in the Edit column for the threshold.
  2. In Name, enter a new name for the threshold, if needed.
  3. Do one of the following:
    • In Amount, enter a new value for the threshold.
    • To make the threshold amount unlimited, select Unlimited.
  4. For an unending, nonrecurring threshold, to trigger notifications when the threshold intervals are reached, select Notifications. If you do not want notifications triggered, leave Notifications unselected.
    Note: When notifications are enabled, notifications are sent when the threshold reaches the configured value.
  5. Click Submit to save the changes, or click Cancel to keep the previous details.

Edit Recurring Thresholds

  1. In Thresholds, click Edit the selected object in the Edit column for the threshold.
  2. (Optional) To change the threshold name, in Name, enter the new name.
  3. Specify a Start value for the threshold:
    • To specify a specific start value, enter a start value.
    • For an unending, recurring threshold, select Unlimited.
    Note: For a prepaid threshold, the value is a negative number but displays as a positive number in the UI.
  4. Specify a Stop value for the threshold:
    • To specify a specific stop value, enter a stop value.
    • For an unending recurring threshold, select Unlimited.
    Note: For a prepaid threshold, the value is a negative number but displays as a positive number in the UI.
  5. In Increment, enter an increment value.

    This number indicates the amount the value must change by to trigger the threshold.

  6. To trigger notifications when the threshold intervals are reached, select Notifications. If you do not want notifications triggered, leave Notifications unselected.
  7. Click Submit to save the changes, or click Cancel to keep the previous details.