Forfeiture

Forfeitures are only applicable to one time offer cancelations. Configure a cancelation forfeiture to define how the purchase grant is forfeited for a one time offer purchase.

The forfeited amount is applied to the balance originally impacted during purchase.

Note: The forfeiture pricing component is only used to define how the purchase grant is forfeited for a one time offer purchase. For any other fees associated with the forfeiture (for example, a handling fee) for a one time offer purchase, use a discount pricing component with an application type of cancel.
For more information about creating a cancelation discount price component, see the discussion about creating a cancelation discount in My MATRIXX Help.

A cancelation Event Detail Record (EDR) and cancel operation notification are generated upon one time offer forfeiture. For more information about product offer cancelation generated when a one time offer is forfeited, see the discussion about EDRs for purchases and cancelations in MATRIXX Integration. For more information about notifications generated upon one time offer forfeiture, see the discussion about MtxOfferCancelNotification in MATRIXX Integration.