US Tax Refunds

When a US tax refund is issued to a subscriber due to cancelation, suspension, or usage refund, the appropriate tax amount must be refunded based on the US taxes and fees charged.

When recurring charges paid for a recurring cycle or purchase charges paid for a one time offer are refunded, the collected taxes and tax fees must also be refunded. In the case of a partial refund, tax fees are not returned, and a portion of the paid taxes must be returned; the returned tax amount is proportional to the returned charge amount. If tax fees are not refunded when an offer is suspended, tax fees are not charged when the offer is resumed in the same cycle.

For information about the taxes applied to the charge, see the TaxList and CarrierTaxList fields in the SubMan APIs MtxCycleBalanceUpdate and MtxPurchaseBalanceUpdate. For information about these fields, see the discussions about MtxCycleBalanceUpdate and MtxPurchaseBalanceUpdate in MATRIXX Subscriber Management API.

When a refund is issued to the subscriber, the seller is liable for less tax, and the consumer pays less tax. The reduced amount of the seller-paid tax is recorded in the Event Detail Record (EDR).

Note: The usage refund of one-time events—Immediate Event Charging (IECs)—is either a full refund or the requested amount. For a full refund, all taxes and tax fees are returned. For a requested amount, the usage refund event does not break down balance impacts to charges and taxes. For more information about US taxation events, see the discussion about US tax events, notifications, and queries.