Log In Using the Web Page

This task describes how to log in to MATRIXX Backoffice Customer Tool using the login page.

Before you begin

  • Enable cookies in your web browser.
  • Define the MATRIXX Backoffice Customer Tool users and assign one or more of the following roles to each user.
    • MTX_ROLE_CSR — Enables read-only access to MATRIXX Backoffice Customer Tool.
      Important: This role is mandatory.
    • MTX_ROLE_CSR_MGR — Enables write access to balances and thresholds in MATRIXX Backoffice Customer Tool.
      Note: The balance and meter information displayed in MATRIXX Backoffice Customer Tool is determined by the balance attributes configured in balance templates in My MATRIXX. By default, all balances are displayed. If a balance should not be displayed, the display attribute in the balance template must be set to none. For more information about configuring balance attributes, see MATRIXX Pricing and Rating.
    • MTX_ROLE_ADMIN — Enables full edit access to MATRIXX Backoffice Customer Tool except for bulk operations.
    • MTX_ROLE_SIMULATE — Enables access to MATRIXX Backoffice Customer Tool usage simulation functionality.
    • MTX_ROLE_EVENT — Enables access to viewing subscription, group, and user event data. This role is used in combination with the MTX_ROLE_CSR role.
    • MTX_ROLE_BULK_OPS — Enables access to viewing a bulk operation configuration and adding and deleting a bulk operation task.
    For more information, see the discussion about defining the MATRIXX Backoffice Customer Tool users in MATRIXX Security.

Procedure

  1. Open a web browser and enter the following URL address:
    http://ip_address:port_number/matrixxbct/index.html

    where:

    • ip_address is the IP address or hostname of MATRIXX Backoffice Customer Tool host pod.
    • port_number is the port number used to serve MATRIXX Backoffice Customer Tool web pages.
  2. Type your username and password.
  3. Click Log In.
  4. If this is your initial login into MATRIXX Backoffice Customer Tool, read the security warning message that displays and then click either OK to continue or Cancel to return to the login page.