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MATRIXX Subscriber Management
Managing Devices
You can create, provision, and delete devices by calling the SubMan APIs and scheduling automated tasks.

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MATRIXX Subscriber Management
- About Subscriber Management
  MATRIXX Subscriber Management provides an overview of subscriber-related data, including users, groups, subscriptions, devices, balances, and notifications. You can capture any attribute of a subscription and base rating on it, enforce subscription and group spending limits across all services and networks, and notify users associated with subscriptions and groups when the subscriptions and groups are nearing spending limits.
- Subscriber Authorization
  Authorization is the process of verifying the subscriber's balance has the amount required to allow usage. MATRIXX Engine supports service authorization and cut-offs to ensure subscriber usage is valid and revenue loss does not occur.
- Subscription-User Association
  You can associate a subscription with a user in a many-many relationship using the user APIs.
- Subscription-Device Association
  When a network message is received, the device information is used to guide the service usage to the subscription. A subscription can have any number of associated devices.
- Managing Subscriptions
  Managing subscriptions includes adding subscriptions to groups, removing subscriptions from groups, setting the status of subscription objects, and associating users with subscriptions. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Devices
  You can create, provision, and delete devices by calling the SubMan APIs and scheduling automated tasks.
  - Session Management
    During global configuration, you can configure session management parameters that control global session limits per device, interface-specific session limits per device, error messages, and session recycling.
  - Delete Sessions
    The delete_sessions.py script deletes sessions on one or more devices. Sessions can be identified by session type, device ID, and session ID. For information about using the SubMan APIs to delete sessions, see the discussion about device REST APIs in MATRIXX Subscriber Management API.
  - Validate Sessions
    The validate_sessions.py script validates sessions on one or more devices, or all the devices in the system. Sessions can be identified by session type (all, Gy, Sy, Gx, Rx). For information about using the SubMan APIs to validate sessions, see MATRIXX Subscriber Management API.
- Managing Users
  Managing users includes creating and deleting users, associating users with subscriptions, and assigning roles to users. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Product Offers
  Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from _glossary/subscription.html and group wallets automatically after a configured amount of time.
- Managing Purchase Packages
  Use purchase packages to dynamically group catalog items and package them so they can be purchased as a single unit by a subscriber or group. Purchased items can be added to or removed from a purchase package through the purchase package APIs without requiring pricing changes, providing a single entity for promotional and business operations.
- Rehoming
  Rehoming is the process of moving a user, group, device, or subscription from one sub-domain to a different sub-domain in a multi-domain platform.
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Glossary

Managing Devices

You can create, provision, and delete devices by calling the SubMan APIs and scheduling automated tasks.

Creating a device adds the device to the subscriber database in an initialized status, with the data provided, for example an external ID. Deleting a device removes the device from the subscriber database. To delete a device, the device must have a life cycle status that allows it to be deleted, for example, an Inactive status.

Important: Login devices must be configured on the MATRIXX Engine or requests to create a login device result in a PERMISSION_DENIED (33) response. The answer to the following create_config.info question must be a value greater than 0.

What is the average number of login devices per subscriber?

For information about system configuration, see the discussion about global system configuration in MATRIXX Configuration.

Provisioning a device associates an existing device with an existing subscription. If a device is already associated with a subscription, an error is returned during the provisioning operation. The association between a subscriptions and a device can be removed so the device can be associated with another subscription.

The total number of devices for all subscriptions associated with a group and its sub-groups is returned in the DeviceCount field in the MtxResponseObject for REST and SubMan group queries. The DeviceCount for a group is the sum of the DeviceCount of the group's subscriptions plus the sum of the DeviceCount of the group's subgroups.

For more information about the group APIs, see the discussions about group REST APIs and group SubMan APIs.