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MATRIXX Subscriber Management
Managing Subscriptions
Managing subscriptions includes adding subscriptions to groups, removing subscriptions from groups, setting the status of subscription objects, and associating users with subscriptions. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.

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MATRIXX Subscriber Management
- About Subscriber Management
  MATRIXX Subscriber Management provides an overview of subscriber-related data, including users, groups, subscriptions, devices, balances, and notifications. You can capture any attribute of a subscription and base rating on it, enforce subscription and group spending limits across all services and networks, and notify users associated with subscriptions and groups when the subscriptions and groups are nearing spending limits.
- Subscriber Authorization
  Authorization is the process of verifying the subscriber's balance has the amount required to allow usage. MATRIXX Engine supports service authorization and cut-offs to ensure subscriber usage is valid and revenue loss does not occur.
- Subscription-User Association
  You can associate a subscription with a user in a many-many relationship using the user APIs.
- Subscription-Device Association
  When a network message is received, the device information is used to guide the service usage to the subscription. A subscription can have any number of associated devices.
- Managing Subscriptions
  Managing subscriptions includes adding subscriptions to groups, removing subscriptions from groups, setting the status of subscription objects, and associating users with subscriptions. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
  - Groups
    Use groups to manage relationship information with subscriptions, to set up special pricing for subscriptions, and to track usage across organizations. Using groups to set up special pricing for subscriptions allows the groups to share balances and be restricted to using only part of the shared group balance.
  - Large Groups
    The subscription data model supports groups that contain both subscriptions and subgroups. To handle large groups consisting of 100 subscriptions or more, the SubMan APIs act on subscriptions and groups in configured sizes or chunks.
  - Automatic Subscription Association
    You can associate a user with a group and automatically associate all subscriptions owned by that user with the group.
- Managing Devices
  You can create, provision, and delete devices by calling the SubMan APIs and scheduling automated tasks.
- Managing Users
  Managing users includes creating and deleting users, associating users with subscriptions, and assigning roles to users. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Product Offers
  Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from _glossary/subscription.html and group wallets automatically after a configured amount of time.
- Managing Purchase Packages
  Use purchase packages to dynamically group catalog items and package them so they can be purchased as a single unit by a subscriber or group. Purchased items can be added to or removed from a purchase package through the purchase package APIs without requiring pricing changes, providing a single entity for promotional and business operations.
- Rehoming
  Rehoming is the process of moving a user, group, device, or subscription from one sub-domain to a different sub-domain in a multi-domain platform.
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Glossary

Managing Subscriptions

Managing subscriptions includes adding subscriptions to groups, removing subscriptions from groups, setting the status of subscription objects, and associating users with subscriptions. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.

User Relationships

There is a many-to-many relationship between users and subscriptions and between users and groups.

Note: Subscriptions and groups can have only one owner. A user can own multiple subscriptions or groups. A subscription can be associated with any number of users with the admin or observer roles. See the discussion about user roles for more information.

Object Relationship Configuration

During installation and configuration, answer the following user, group, and subscription questions to configure relationships between these objects:

How many users do you want to support?
What is the average size of a user object in bytes?
What is the initial size of a user object in bytes?
How many userSubscriptionJoin objects do you want to support?
What is the average size of a userSubscriptionJoin object in bytes?
How many userGroupJoin objects do you want to support?
What is the average size of a userGroupJoin object in bytes?
What is the initial size of a userGroupJoin object in bytes?

For information about user roles, see the discussion about user roles.