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MATRIXX Subscriber Management
Managing Product Offers
Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from _glossary/subscription.html and group wallets automatically after a configured amount of time.

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MATRIXX Subscriber Management
- About Subscriber Management
  MATRIXX Subscriber Management provides an overview of subscriber-related data, including users, groups, subscriptions, devices, balances, and notifications. You can capture any attribute of a subscription and base rating on it, enforce subscription and group spending limits across all services and networks, and notify users associated with subscriptions and groups when the subscriptions and groups are nearing spending limits.
- Subscriber Authorization
  Authorization is the process of verifying the subscriber's balance has the amount required to allow usage. MATRIXX Engine supports service authorization and cut-offs to ensure subscriber usage is valid and revenue loss does not occur.
- Subscription-User Association
  You can associate a subscription with a user in a many-many relationship using the user APIs.
- Subscription-Device Association
  When a network message is received, the device information is used to guide the service usage to the subscription. A subscription can have any number of associated devices.
- Managing Subscriptions
  Managing subscriptions includes adding subscriptions to groups, removing subscriptions from groups, setting the status of subscription objects, and associating users with subscriptions. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Devices
  You can create, provision, and delete devices by calling the SubMan APIs and scheduling automated tasks.
- Managing Users
  Managing users includes creating and deleting users, associating users with subscriptions, and assigning roles to users. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Product Offers
  Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from _glossary/subscription.html and group wallets automatically after a configured amount of time.
  - Purchasing Product Offers
    Product Offer versions can be purchased as catalog items for a subscriber, group, or device and can be configured to trigger a notification to be sent at purchase time.
  - Purchasing Bundles
    Bundle versions can be purchased as catalog items for a subscriber, group, or device and can be configured to trigger a purchase notification. When a bundle is purchased, all product offers in the bundle can be used for rating and policy decisions.
  - Purchased Items
    A purchased item is a customization of a purchased catalog item.
  - Pre-Active Purchased Items
    A pre-active purchased item is a purchased catalog item that can be activated at a later time by a status life cycle transition, a _glossary/subscription.html, group, or device SubMan modify request, by usage-triggered activation, and by time-triggered activation.
  - Pending Activation Purchased Items
    When purchasing a catalog item, you can specify that pending activation is allowed when there are enough funds for the purchase charge but not enough funds for activation and recurring charges.
  - Canceling Product Offers
    Subscription, one time, and global product offers can be canceled at any time for a subscriber, group, or device and can be configured to trigger a notification to be sent at the cancelation time. A contract product offer terminates either when the contract term ends or when the subscriber terminates the contract early through a cancel offer operation.
  - Canceling Bundles
    Bundles can be canceled at any time for a subscriber, group, or device and can be configured in My MATRIXX to trigger a cancelation notification. Product offers within a bundle cannot be canceled individually when purchased as part of a bundle. Only the product offer bundle can be canceled.
  - Removing Expired Purchased Offers
    Purchased product offers that have expired (purchased individually or as part of a bundle), either because they have been canceled or their validity period has ended, are removed from the owning subscriber, group, or device after a configured amount of time.
- Managing Purchase Packages
  Use purchase packages to dynamically group catalog items and package them so they can be purchased as a single unit by a subscriber or group. Purchased items can be added to or removed from a purchase package through the purchase package APIs without requiring pricing changes, providing a single entity for promotional and business operations.
- Rehoming
  Rehoming is the process of moving a user, group, device, or subscription from one sub-domain to a different sub-domain in a multi-domain platform.
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Glossary

Managing Product Offers

Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from subscription and group wallets automatically after a configured amount of time.

For an overview of product offers, including information about product offer types, pricing proration, offer validity periods, and extending product offers, see MATRIXX Pricing and Rating.

For information about managing balances, see the discussion about managing balances in MATRIXX Pricing and Rating.