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MATRIXX Subscriber Management
Managing Product Offers
Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from _glossary/subscription.html and group wallets automatically after a configured amount of time.
Pre-Active Purchased Items
A pre-active purchased item is a purchased catalog item that can be activated at a later time by a status life cycle transition, a _glossary/subscription.html, group, or device SubMan modify request, by usage-triggered activation, and by time-triggered activation.
Pre-Active Purchased Item Cancelation
You can cancel a pre-active purchased item using the SubMan APIs. Offers that are canceled as the result of a status life cycle cancel action can include pre-active purchased items.

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MATRIXX Subscriber Management
- About Subscriber Management
  MATRIXX Subscriber Management provides an overview of subscriber-related data, including users, groups, subscriptions, devices, balances, and notifications. You can capture any attribute of a subscription and base rating on it, enforce subscription and group spending limits across all services and networks, and notify users associated with subscriptions and groups when the subscriptions and groups are nearing spending limits.
- Subscriber Authorization
  Authorization is the process of verifying the subscriber's balance has the amount required to allow usage. MATRIXX Engine supports service authorization and cut-offs to ensure subscriber usage is valid and revenue loss does not occur.
- Subscription-User Association
  You can associate a subscription with a user in a many-many relationship using the user APIs.
- Subscription-Device Association
  When a network message is received, the device information is used to guide the service usage to the subscription. A subscription can have any number of associated devices.
- Managing Subscriptions
  Managing subscriptions includes adding subscriptions to groups, removing subscriptions from groups, setting the status of subscription objects, and associating users with subscriptions. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Devices
  You can create, provision, and delete devices by calling the SubMan APIs and scheduling automated tasks.
- Managing Users
  Managing users includes creating and deleting users, associating users with subscriptions, and assigning roles to users. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Product Offers
  Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from _glossary/subscription.html and group wallets automatically after a configured amount of time.
  - Purchasing Product Offers
    Product Offer versions can be purchased as catalog items for a subscriber, group, or device and can be configured to trigger a notification to be sent at purchase time.
  - Purchasing Bundles
    Bundle versions can be purchased as catalog items for a subscriber, group, or device and can be configured to trigger a purchase notification. When a bundle is purchased, all product offers in the bundle can be used for rating and policy decisions.
  - Purchased Items
    A purchased item is a customization of a purchased catalog item.
  - Pre-Active Purchased Items
    A pre-active purchased item is a purchased catalog item that can be activated at a later time by a status life cycle transition, a _glossary/subscription.html, group, or device SubMan modify request, by usage-triggered activation, and by time-triggered activation.
    - Pre-Active Purchased Item Activation
      A pre-active purchased item can be activated as the result of a status life cycle transition, by a _glossary/subscription.html, group, or device SubMan modify request, by usage-triggered activation, and by time-triggered activation. If the purchased item is a bundle, all product offers in the bundle are activated at the same time.
    - Pre-Active Purchased Item Cancelation
      You can cancel a pre-active purchased item using the SubMan APIs. Offers that are canceled as the result of a status life cycle cancel action can include pre-active purchased items.
    - Pre-Active Purchased Item Expiration
      When purchasing a product offer or bundle in a pre-active state, the purchase request can optionally include an expiration time. If the purchased item is not activated by the specified expiration time, it is automatically expired and canceled and is not activated.
    - MtxPurchasedOfferData
      Request to purchase a catalog item. One of CatalogItemId, ProductOfferId, or ExternalId must be present.
    - MtxPurchasedOfferInfo
      Information returned in a response for a purchased offer.
    - MtxPurchaseEventOfferInfo
      No Description
    - MtxPurchaseEventBundleInfo
      No Description
  - Pending Activation Purchased Items
    When purchasing a catalog item, you can specify that pending activation is allowed when there are enough funds for the purchase charge but not enough funds for activation and recurring charges.
  - Canceling Product Offers
    Subscription, one time, and global product offers can be canceled at any time for a subscriber, group, or device and can be configured to trigger a notification to be sent at the cancelation time. A contract product offer terminates either when the contract term ends or when the subscriber terminates the contract early through a cancel offer operation.
  - Canceling Bundles
    Bundles can be canceled at any time for a subscriber, group, or device and can be configured in My MATRIXX to trigger a cancelation notification. Product offers within a bundle cannot be canceled individually when purchased as part of a bundle. Only the product offer bundle can be canceled.
  - Removing Expired Purchased Offers
    Purchased product offers that have expired (purchased individually or as part of a bundle), either because they have been canceled or their validity period has ended, are removed from the owning subscriber, group, or device after a configured amount of time.
- Managing Purchase Packages
  Use purchase packages to dynamically group catalog items and package them so they can be purchased as a single unit by a subscriber or group. Purchased items can be added to or removed from a purchase package through the purchase package APIs without requiring pricing changes, providing a single entity for promotional and business operations.
- Rehoming
  Rehoming is the process of moving a user, group, device, or subscription from one sub-domain to a different sub-domain in a multi-domain platform.
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Glossary

Pre-Active Purchased Item Cancelation

You can cancel a pre-active purchased item using the SubMan APIs. Offers that are canceled as the result of a status life cycle cancel action can include pre-active purchased items.

If a purchased item is canceled before it is activated, all cancelation components in the purchased item are applied. Because recurring processing does not occur for purchased items in a pre-active state, there are no prorated refunds and forfeitures when canceling a pre-active purchased item. For each canceled purchased item the MtxCancelEvent EDR includes the following fields:

PurchaseEventId —The event ID of the corresponding purchase event.
PreActiveState — A Boolean field that indicates if the purchased item is pre-active at the time of cancelation.

When the initial state of a purchased item is pre-active and no purchase grant is the target of charges, if the purchased item is never activated and is canceled, the revenue for the purchase charges has not been recognized at cancelation time. In this case, the revenue for purchase charges is recognized immediately on the date of cancelation. For more information about pre-active purchased item revenue recognition, see the discussion about activation revenue recognition in MATRIXX Integration.

SubMan APIs

You can use the SubMan APIs listed in SubMan ModifyOffer APIs to cancel a pre-active purchased item by changing the Status field to canceled (2). You cannot activate a purchased offer that is a part of a purchased bundle.

In the request to modify a purchased item, you can modify the purchased item cycle if the ModifyAllowed field in MtxPurchasedItemCycleInfo is true.

Table 1. SubMan ModifyOffer APIs
SubMan API	Description
MtxRequestGroupModifyOffer	Request that information about an existing purchased catalog item for a group is modified.
MtxRequestSubscriberModifyOffer	Request that information about an existing purchased catalog item for a subscriber is modified.
MtxRequestDeviceModifyOffer	Request that information about an existing purchased catalog item for a device is modified.

For more information about the SubMan APIs, see MATRIXX Subscriber Management API.