Balance Cycles

You can define balance cycles in balance templates.

Balance Cycle Processing

For a balance cycle, the cycle period is defined in the balance template and can occur in the following time intervals, where n can be greater than or equal to one:
  • n minutes
  • n hours
  • n days
  • n weeks
  • n months
  • n years

For example, a balance period could be 8 hours, 5 days, or 2 weeks.

Balance cycles are active as soon as the balance is added to a subscriber or group wallet. After a balance cycle is established, its cycle period cannot be changed. To change the balance cycle period, you must cancel the existing product offer and purchase a new product offer in which the pricing applies to periodic balances that are configured with cycle period.

Balance rollovers occur only after successful completion of the recurring charges and grants for the balance cycle period. If a charge or grant fails, the balance does not roll over. Any previously rolled over balance amount stays available. For more information about balance rollovers, see the discussion about balance rollovers.

For balance rollover, the end time of the specified rollover balance amount is extended until the next period during balance cycle processing. For balances to be rolled over at the end of a billing cycle, the period type of the periodic balance should align with the billing cycle.