Home
MATRIXX Monitoring and Logging
Monitoring MATRIXX SNMP Statistics
By default, the SNMP Agent running on a MATRIXX Engine monitors the status and health of all the blades and clusters it contains. It collects statistics to aid in identifying potential processing problems.

Welcome
Release Notes
Architecture Overview
MATRIXX Cloud Native Installation and Configuration
MATRIXX Cloud Native Integration
Implementing MATRIXX in a Cloud
Installation and Configuration
MATRIXX Digital Commerce Upgrade
MATRIXX Security
MATRIXX Engine Administration
MATRIXX Web App Administration
MATRIXX Engine Integration
Call Control Framework Integration
MATRIXX Diameter Integration
MATRIXX 5G Integration
MATRIXX Monitoring and Logging
- About MATRIXX Monitoring and Logging
  MATRIXX Monitoring and Logging provides the tasks required to monitor the various MATRIXX Digital Commerce components. It identifies where information is logged and provides recommendations on what you should monitor regularly.
- Monitoring MATRIXX Business API Gateway
  The MATRIXX Business API Gateway SNMP statistics are defined in the matrixx_web_mib.txt file and you display them using the snmp-net-utils snmpwalk command.
- Monitoring MATRIXX Call Control Framework
  The topics in this section provide information about monitoring Call Control Framework (CCF) components, including Network Enabler and Camel Gateway.
- Monitoring Diameter Events
  Diameter Event Logger listens to the Diameter Gateway through a TCP connection and logs diameter Rx messages to a JSON file.
- Monitoring MATRIXX Engines
  Use SNMP to monitor a MATRIXX Digital Commerce environment to confirm that the MATRIXX Engines are functioning properly in an active-standby HA configuration and that during an engine failover, the switch-over operation is working as designed. MATRIXX Digital Commerce also offers statistics for other components that indicate those components are running correctly, and to help you diagnose problems.
- Monitoring Event Repository
  Enable and configure the Event Loader purge task for an Event Repository by answering the event purge expired events-related questions when running the create_config.py script.
- Monitoring MATRIXX Gateways
  You monitor the MATRIXX Gateways using JMX.
- Monitoring Event Streaming
  Event streaming errors are logged in the Event Streaming Framework mtx_event_streamer.log file. Event Streaming Framework uses Log4j 2.x to log error, debugging, and informational messages
- Monitoring a Cloud Native MATRIXX Deployment
  You use the Prometheus and Grafana third-party products to monitor a cloud native MATRIXX Digital Commerce deployment.
- Monitoring MATRIXX Route Cache
  You monitor the Route Cache by reading watermark log messages for each Route Cache table, and by monitoring the Route Cache SNMP statistics. The SNMP statistics are defined in the matrixx_rc_mib.txt MIB file and are returned by the print_snmp_stats.py script. They include statistics on subscriber and session data, including statistics on insert, fetch, erase, and iterator operations, general statistics on subscriber records, and garbage collection.
- Monitoring MATRIXX SBA Gateway
  The MATRIXX SBA Gateway SNMP statistics are defined in the matrixx_web_mib.txt file and you display them using the snmp-net-utils snmpwalk command.
- Monitoring Payment Service Logging
  Payment service logs messages to the payment-service.log.
- Monitoring MATRIXX SNMP Statistics
  By default, the SNMP Agent running on a MATRIXX Engine monitors the status and health of all the blades and clusters it contains. It collects statistics to aid in identifying potential processing problems.
  - All MATRIXX SNMP Statistics
    This topic lists the MATRIXX SNMP Statistics that are collected from the MATRIXX Engine MIB files. For more information on the MIB files, see the discussion about MATRIXX MIB files in MATRIXX Engine Administration.
  - MATRIXX MIB Files
    An SNMP Management Information Base (MIB) files are ASCII text file that contain a dictionaries of the SNMP network elements as a list of data objects. Each element in the MIB has an object identifier (OID) that identifies it in the SNMP architecture. Each OID is associated with a human-readable text label.
  - MATRIXX SMI File
    The MATRIXX Engine matrixx_smi.txt SMI file defines top-level object identifiers and textual conventions used in the MATRIXX Digital Commerce SNMP MIB modules. The file is located in the ${MTX_DATA_DIR}/snmp/mibs directory. It is recreated here in case you do not have a MATRIXX Engine installation available.
  - MATRIXX Engine SNMP Statistic Monitoring Recommendations
    This topic lists the MATRIXX Digital Commerce SNMP statistics you should actively monitor. These statistics are important indicators of the efficiency of your MATRIXX Digital Commerce implementation.
  - Display SNMP Statistics on the Command Line
    If you do not have access to a network control center, you can view SNMP statistics in a terminal window.
  - Apache ActiveMQ
    The activemq.log file, queues, and topics should be monitored for any errors.
  - System Notifications
    System notifications are sent when the value of a variable associated with a trap moves above a defined threshold.
- Monitoring MATRIXX Traffic Routing Agent
  Traffic Routing Agent SNMP statistics are defined in the matrixx_tra_mib.txt MIB file and are returned by the print_snmp_stats.py script when run on any of the Traffic Routing Agent servers. They include categories such as TCP traffic, UDP traffic, Diameter Gateway traffic, and MDC Gateway traffic.
- Monitoring MATRIXX Web Apps
  You use the MATRIXX Digital Commerce system logs and SNMP statistics and notifications to monitor the MATRIXX Digital Commerce web-facing applications, such as RS Gateway, Gateway Proxy, and My MATRIXX.
- Appendixes
Pricing and Rating
MATRIXX Pay Now
MATRIXX Policy
MATRIXX Event Streaming
Subscriber Management
Subscriber Management (SubMan) API
MATRIXX Business API SDK
My MATRIXX Help
MATRIXX Backoffice Customer Tool Help
Third-Party Licenses
Glossary

Monitoring MATRIXX SNMP Statistics

By default, the SNMP Agent running on a MATRIXX Engine monitors the status and health of all the blades and clusters it contains. It collects statistics to aid in identifying potential processing problems.

MATRIXX Engine SNMP statistics are related to system performance, business processing, and system topology, and are stored in the in-memory statistics database on each local blade server. They are populated for the SNMP Agent so notifications can be sent and are defined in the MATRIXX MIB file. For a list of the MATRIXX MIB files, see the discussion about all MATRIXX MIB files in MATRIXX Monitoring and Logging.

These statistics are collected for MATRIXX Engine:

CAMEL Gateway and voice charging statistics.
CAP3 SMS statistics.
Charging Server statistics.
Cluster and peer cluster statistics.
Database statistics, including memory, index, OID index, object, and segments.
Diameter Gateway statistics.
Diameter return code statistics.
Event Loader statistics.
LDAP Gateway statistics.
MATRIXX Engine version information.
MDC Gateway connection and latency statistics.
Memory statistics.
Mobile Application Part (MAP) call out statistics.
Notification Server statistics.
Notification statistics.
Payment Gateway statistics.
Process-level statistics.
Proxy Gateway statistics.
Queue statistics.
Route Cache Controller statistics.
Route Cache Agent statistics.
RS Gateway statistics.
Signaling Network statistics.
System topology statistics.
Task Manager statistics.
TCAP Protocol statistics.
Traffic Routing Agent statistics (all functions).
Transaction processing statistics.
Transaction replay statistics.
TSAN (Temporary Subscriber Access Number) statistics for CAP1 reorigination services.
USSD statistics for notifications, USSD incoming, and call back services.

The print_blade_stats.py script prints these SNMP statistics for the local blade, or one you specify. If you are monitoring statistics from this script, the statistic name does not contain the MIB table name, and instead starts with the remainder of the statistic name, starting with a lower-case letter. For example, the SNMP stat txnReplayCurrentTransactionBatchCount appears as "currentTransactionBatchCount" from the print_blade_stats.py script.

For more information, see the discussions about MATRIXX MIB files, about all MATRIXX SNMP statistics, and about printing SNMP statistics in MATRIXX Engine Administration.