Home
MATRIXX Monitoring and Logging
Monitoring MATRIXX Web Apps
You use the MATRIXX Digital Commerce system logs and SNMP statistics and notifications to monitor the MATRIXX Digital Commerce web-facing applications, such as RS Gateway, Gateway Proxy, and My MATRIXX.

Welcome
Release Notes
Architecture Overview
MATRIXX Cloud Native Installation and Configuration
MATRIXX Cloud Native Integration
Implementing MATRIXX in a Cloud
Installation and Configuration
MATRIXX Digital Commerce Upgrade
MATRIXX Security
MATRIXX Engine Administration
MATRIXX Web App Administration
MATRIXX Engine Integration
Call Control Framework Integration
MATRIXX Diameter Integration
MATRIXX 5G Integration
MATRIXX Monitoring and Logging
- About MATRIXX Monitoring and Logging
  MATRIXX Monitoring and Logging provides the tasks required to monitor the various MATRIXX Digital Commerce components. It identifies where information is logged and provides recommendations on what you should monitor regularly.
- Monitoring MATRIXX Business API Gateway
  The MATRIXX Business API Gateway SNMP statistics are defined in the matrixx_web_mib.txt file and you display them using the snmp-net-utils snmpwalk command.
- Monitoring MATRIXX Call Control Framework
  The topics in this section provide information about monitoring Call Control Framework (CCF) components, including Network Enabler and Camel Gateway.
- Monitoring Diameter Events
  Diameter Event Logger listens to the Diameter Gateway through a TCP connection and logs diameter Rx messages to a JSON file.
- Monitoring MATRIXX Engines
  Use SNMP to monitor a MATRIXX Digital Commerce environment to confirm that the MATRIXX Engines are functioning properly in an active-standby HA configuration and that during an engine failover, the switch-over operation is working as designed. MATRIXX Digital Commerce also offers statistics for other components that indicate those components are running correctly, and to help you diagnose problems.
- Monitoring Event Repository
  Enable and configure the Event Loader purge task for an Event Repository by answering the event purge expired events-related questions when running the create_config.py script.
- Monitoring MATRIXX Gateways
  You monitor the MATRIXX Gateways using JMX.
- Monitoring Event Streaming
  Event streaming errors are logged in the Event Streaming Framework mtx_event_streamer.log file. Event Streaming Framework uses Log4j 2.x to log error, debugging, and informational messages
- Monitoring a Cloud Native MATRIXX Deployment
  You use the Prometheus and Grafana third-party products to monitor a cloud native MATRIXX Digital Commerce deployment.
- Monitoring MATRIXX Route Cache
  You monitor the Route Cache by reading watermark log messages for each Route Cache table, and by monitoring the Route Cache SNMP statistics. The SNMP statistics are defined in the matrixx_rc_mib.txt MIB file and are returned by the print_snmp_stats.py script. They include statistics on subscriber and session data, including statistics on insert, fetch, erase, and iterator operations, general statistics on subscriber records, and garbage collection.
- Monitoring MATRIXX SBA Gateway
  The MATRIXX SBA Gateway SNMP statistics are defined in the matrixx_web_mib.txt file and you display them using the snmp-net-utils snmpwalk command.
- Monitoring Payment Service Logging
  Payment service logs messages to the payment-service.log.
- Monitoring MATRIXX SNMP Statistics
  By default, the SNMP Agent running on a MATRIXX Engine monitors the status and health of all the blades and clusters it contains. It collects statistics to aid in identifying potential processing problems.
- Monitoring MATRIXX Traffic Routing Agent
  Traffic Routing Agent SNMP statistics are defined in the matrixx_tra_mib.txt MIB file and are returned by the print_snmp_stats.py script when run on any of the Traffic Routing Agent servers. They include categories such as TCP traffic, UDP traffic, Diameter Gateway traffic, and MDC Gateway traffic.
- Monitoring MATRIXX Web Apps
  You use the MATRIXX Digital Commerce system logs and SNMP statistics and notifications to monitor the MATRIXX Digital Commerce web-facing applications, such as RS Gateway, Gateway Proxy, and My MATRIXX.
  - Web App Logging
    When a user successfully logs into My MATRIXX or MATRIXX Backoffice Customer Tool, logs include the session ID associated with the user. This information can be used for security tracking and to track operations performed by individual users.
  - Monitoring the Web Apps SNMP Statistics
    You use the snmp-net-utils snmpwalk command to display SNMP statistics for the MATRIXX Digital Commerce Web-facing applications.
- Appendixes
Pricing and Rating
MATRIXX Pay Now
MATRIXX Policy
MATRIXX Event Streaming
Subscriber Management
Subscriber Management (SubMan) API
MATRIXX Business API SDK
My MATRIXX Help
MATRIXX Backoffice Customer Tool Help
Third-Party Licenses
Glossary

Monitoring MATRIXX Web Apps

You use the MATRIXX Digital Commerce system logs and SNMP statistics and notifications to monitor the MATRIXX Digital Commerce web-facing applications, such as RS Gateway, Gateway Proxy, and My MATRIXX.

The system logs collect information for My MATRIXX and MATRIXX Backoffice Customer Tool.

You use the snmp-net-utils snmpwalk command to monitor the SNMP statistics for these MATRIXX Digital Commerce web-facing applications:

MATRIXX Backoffice Customer Tool
Event Streaming Framework
Gateway Proxy
My MATRIXX
Notification Server
Payment Service
RS Gateway
MEFv2 event filtering

For more information, see the discussion about monitoring the web app SNMP statistics.