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MATRIXX Monitoring and Logging
About MATRIXX Monitoring and Logging
MATRIXX Monitoring and Logging provides the tasks required to monitor the various MATRIXX Digital Commerce components. It identifies where information is logged and provides recommendations on what you should monitor regularly.

Welcome
Release Notes
Architecture Overview
MATRIXX Cloud Native Installation and Configuration
MATRIXX Cloud Native Integration
Implementing MATRIXX in a Cloud
Installation and Configuration
MATRIXX Digital Commerce Upgrade
MATRIXX Security
MATRIXX Engine Administration
MATRIXX Web App Administration
MATRIXX Engine Integration
Call Control Framework Integration
MATRIXX Diameter Integration
MATRIXX 5G Integration
MATRIXX Monitoring and Logging
- About MATRIXX Monitoring and Logging
  MATRIXX Monitoring and Logging provides the tasks required to monitor the various MATRIXX Digital Commerce components. It identifies where information is logged and provides recommendations on what you should monitor regularly.
  - Updated Information
    This MATRIXX Monitoring and Logging publication is updated with each release of the product or when necessary.
- Monitoring MATRIXX Business API Gateway
  The MATRIXX Business API Gateway SNMP statistics are defined in the matrixx_web_mib.txt file and you display them using the snmp-net-utils snmpwalk command.
- Monitoring MATRIXX Call Control Framework
  The topics in this section provide information about monitoring Call Control Framework (CCF) components, including Network Enabler and Camel Gateway.
- Monitoring Diameter Events
  Diameter Event Logger listens to the Diameter Gateway through a TCP connection and logs diameter Rx messages to a JSON file.
- Monitoring MATRIXX Engines
  Use SNMP to monitor a MATRIXX Digital Commerce environment to confirm that the MATRIXX Engines are functioning properly in an active-standby HA configuration and that during an engine failover, the switch-over operation is working as designed. MATRIXX Digital Commerce also offers statistics for other components that indicate those components are running correctly, and to help you diagnose problems.
- Monitoring Event Repository
  Enable and configure the Event Loader purge task for an Event Repository by answering the event purge expired events-related questions when running the create_config.py script.
- Monitoring MATRIXX Gateways
  You monitor the MATRIXX Gateways using JMX.
- Monitoring Event Streaming
  Event streaming errors are logged in the Event Streaming Framework mtx_event_streamer.log file. Event Streaming Framework uses Log4j 2.x to log error, debugging, and informational messages
- Monitoring a Cloud Native MATRIXX Deployment
  You use the Prometheus and Grafana third-party products to monitor a cloud native MATRIXX Digital Commerce deployment.
- Monitoring MATRIXX Route Cache
  You monitor the Route Cache by reading watermark log messages for each Route Cache table, and by monitoring the Route Cache SNMP statistics. The SNMP statistics are defined in the matrixx_rc_mib.txt MIB file and are returned by the print_snmp_stats.py script. They include statistics on subscriber and session data, including statistics on insert, fetch, erase, and iterator operations, general statistics on subscriber records, and garbage collection.
- Monitoring MATRIXX SBA Gateway
  The MATRIXX SBA Gateway SNMP statistics are defined in the matrixx_web_mib.txt file and you display them using the snmp-net-utils snmpwalk command.
- Monitoring Payment Service Logging
  Payment service logs messages to the payment-service.log.
- Monitoring MATRIXX SNMP Statistics
  By default, the SNMP Agent running on a MATRIXX Engine monitors the status and health of all the blades and clusters it contains. It collects statistics to aid in identifying potential processing problems.
- Monitoring MATRIXX Traffic Routing Agent
  Traffic Routing Agent SNMP statistics are defined in the matrixx_tra_mib.txt MIB file and are returned by the print_snmp_stats.py script when run on any of the Traffic Routing Agent servers. They include categories such as TCP traffic, UDP traffic, Diameter Gateway traffic, and MDC Gateway traffic.
- Monitoring MATRIXX Web Apps
  You use the MATRIXX Digital Commerce system logs and SNMP statistics and notifications to monitor the MATRIXX Digital Commerce web-facing applications, such as RS Gateway, Gateway Proxy, and My MATRIXX.
- Appendixes
Pricing and Rating
MATRIXX Pay Now
MATRIXX Policy
MATRIXX Event Streaming
Subscriber Management
Subscriber Management (SubMan) API
MATRIXX Business API SDK
My MATRIXX Help
MATRIXX Backoffice Customer Tool Help
Third-Party Licenses
Glossary

About MATRIXX Monitoring and Logging

MATRIXX Monitoring and Logging provides the tasks required to monitor the various MATRIXX Digital Commerce components. It identifies where information is logged and provides recommendations on what you should monitor regularly.

Intended Audience

This information is intended for anyone who administers MATRIXX Digital Commerce components.

This guide assumes that you have already an installed and running MATRIXX Digital Commerce and want to know how to monitor it for problems and potential problems.

Conventions

This guide uses the following conventions.


Bold	Identifies items whose names are predefined by the system, such as user interface controls.
`Italics`	Identifies variables that are parameters whose actual names or values are to be supplied by the user.
Monospace	Identifies file names and directories, data value examples, code examples, blocks of code, references to code snippets inline, system messages, and commands supplied by the user.

Documentation Feedback

MATRIXX Software strives to provide concise, complete, and accurate product documentation and welcomes all feedback. If you have any comments, corrections, or suggestions for improvement, please send them to [email protected].

Support

MATRIXX Software works with you to plan, configure, implement and integrate a MATRIXX Engine installation into your data center. Technical support services include:

Discovery and sizing services.
Installation and configuration services.
Data migration and update services for pricing and subscribers.

For more information about MATRIXX services, please contact us.