About MATRIXX Backoffice Customer Tool Help

MATRIXX Backoffice Customer Tool Help describes how to use MATRIXX Backoffice Customer Tool to view and manage subscription and group account information, including purchased offers, services, and balance amounts. MATRIXX Backoffice Customer Tool users are granted privileges (including managing subscriptions and groups) based on the user role they are assigned. For information about what roles MATRIXX Backoffice Customer Tool supports, see MATRIXX Backoffice Customer Tool Help.

Browse Topics

To browse topics in this Help system, click on a topic in the Home page.

Use the Back and Forward buttons (< >) to navigate within the history of viewed topics. The Navigation tree is synchronized to the current topic, which gets highlighted in the tree.

Conventions

This guide uses the following conventions.

Bold Identifies items whose names are predefined by the system, such as user interface controls.
Italics Identifies variables that are parameters whose actual names or values are to be supplied by the user.
Monospace Identifies file names and directories, data value examples, code examples, blocks of code, references to code snippets inline, system messages, and commands supplied by the user.

Documentation Feedback

MATRIXX Software strives to provide concise, complete, and accurate product documentation and welcomes all feedback. If you have any comments, corrections, or suggestions for improvement, please send them to [email protected].

Support

MATRIXX Software works with you to plan, configure, implement and integrate a MATRIXX Engine installation into your data center. Technical support services include:
  • Discovery and sizing services.
  • Installation and configuration services.
  • Data migration and update services for pricing and subscribers.

For more information about MATRIXX services, please contact us.