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MATRIXX Web App Administration
MATRIXX Backoffice Customer Tool
MATRIXX Backoffice Customer Tool, delivered as the matrixxsw-matrixxbct RPM, can be deployed on the Proxy Server host or a remote system that communicates through the Proxy Server to a MATRIXX Engine.

Welcome
Release Notes
Architecture Overview
MATRIXX Cloud Native Installation and Configuration
MATRIXX Cloud Native Integration
Implementing MATRIXX in a Cloud
Installation and Configuration
MATRIXX Digital Commerce Upgrade
MATRIXX Security
MATRIXX Engine Administration
MATRIXX Web App Administration
- About MATRIXX Web App Administration
  MATRIXX Web App Administration describes installation and configuration requirements and procedures for the MATRIXX Web apps.
- Web App Third-Party Software Requirements
  Prior to installation, MATRIXX recommends reviewing the operating system (OS) requirements for the servers on which My MATRIXX and MATRIXX Backoffice Customer Tool are installed.
- Deployment Prerequisites
  Before installing the MATRIXX Web apps, note the following prerequisites.
- Administering the MATRIXX Web Apps
  You use the commands listed in this section to start, stop, and restart the MATRIXX Web apps. You use the MATRIXX Digital Commerce system logs and SNMP statistics and notifications to monitor the MATRIXX Digital Commerce web-facing applications.
- My MATRIXX
  My MATRIXX, delivered as the matrixxsw-mymatrixx RPM, can be deployed on the same server as the other Proxy Server Web apps or on a remote server that communicates with MATRIXX Engine via the Proxy Server gateways.
- MATRIXX Backoffice Customer Tool
  MATRIXX Backoffice Customer Tool, delivered as the matrixxsw-matrixxbct RPM, can be deployed on the Proxy Server host or a remote system that communicates through the Proxy Server to a MATRIXX Engine.
  - Connect RS Gateway to the Event Repository
    Perform this task to configure the RS Gateway to connect to the Event Repository. The Event Repository is separate from MATRIXX Engine and is implemented in MongoDB. For information about configuring user credentials for general ledger (GL) utilities to connect to a MongoDB system, see the discussion about configuring general ledger information processing in MATRIXX Engine Integration.
  - Define the MATRIXX Backoffice Customer Tool Users
    Access to MATRIXX Backoffice Customer Tool is restricted by the matrixxbct_users.yaml file. Users must be defined in this file before they can access MATRIXX Backoffice Customer Tool.
  - Configure MATRIXX Backoffice Customer Tool UI
    Administrators who have access to the settings.json file can configure features of the MATRIXX Backoffice Customer Tool user interface. For example, the information that appears on the header of the UI screens, the format of balance charts, and date and time formats.
  - Configure MATRIXX Backoffice Customer Tool Security
    MATRIXX Backoffice Customer Tool leverages the Spring Security Framework.
  - Configure MATRIXX Backoffice Customer Tool Roles
    You can configure MATRIXX Backoffice Customer Tool roles to add or remove permissions for each role.
  - Log in to MATRIXX Backoffice Customer Tool
    There are two ways to log in to MATRIXX Backoffice Customer Tool: using the Web page login form, and using a JSON POST request.
  - Simulate Payment Methods
    For testing purposes, you can simulate payment methods, such as Pay Now methods usage, if you are assigned the MTX_ROLE_SIMULATE role. To simulate credit card payments, MATRIXX Backoffice Customer Tool provides credit card icons that can be activated when you view Payment Methods for a subscriber or group.
  - Configuring Custom Settings
    MATRIXX Backoffice Customer Tool provides the ability to define custom event list views and additional or overriding fields for the event-details views. This setting allows users to define new list-view pages for events and define fields for the main key/value-pair view of the event-details pages.
  - Configure Administrative Settings
    Administrators show have access to the settings.json file can enable or disable administrative features of MATRIXX Backoffice Customer Tool. For example, viewing or deleting sessions can be enabled or disabled, and debug mode can be enabled.
- Troubleshooting Problems
  This section contains information to help identify and resolve Web app problems.
- Uninstall the MATRIXX Web Apps
  Follow the procedure below to uninstall the My MATRIXX, RS Gateway, and MATRIXX Backoffice Customer Tool WAR files from the /var/lib/tomcat/webapps directory.
MATRIXX Engine Integration
Call Control Framework Integration
MATRIXX Diameter Integration
MATRIXX 5G Integration
MATRIXX Monitoring and Logging
Pricing and Rating
MATRIXX Pay Now
MATRIXX Policy
MATRIXX Event Streaming
Subscriber Management
Subscriber Management (SubMan) API
MATRIXX Business API SDK
My MATRIXX Help
MATRIXX Backoffice Customer Tool Help
Third-Party Licenses
Glossary

MATRIXX Backoffice Customer Tool

MATRIXX Backoffice Customer Tool, delivered as the matrixxsw-matrixxbct RPM, can be deployed on the Proxy Server host or a remote system that communicates through the Proxy Server to a MATRIXX Engine.

For information about installing MATRIXX Backoffice Customer Tool, see Installation and Configuration.

Before you can run MATRIXX Backoffice Customer Tool, the following must be deployed in your installation:

RS Gateway
Event Repository

MATRIXX Backoffice Customer Tool log messages are written to ${MTX_LOG_DIR}/matrixxbct.log. For information about configuring logging for MATRIXX Backoffice Customer Tool, see the discussion about web app logging in MATRIXX Web App Administration. For details about the MATRIXX Digital Commerce environment variables, see the discussion about installation directories, navigation shortcuts, and environment variables in Installation and Configuration.