Navigating MATRIXX Backoffice Customer Tool
When you log in to MATRIXX Backoffice Customer Tool, the Home page opens.
Important: Any user logging into MATRIXX Backoffice Customer Tool must have the MTX_ROLE_CSR user role. For more information, see the discussion about MATRIXX Backoffice Customer Tool permissions in MATRIXX Web App Administration.
The Home page allows you to perform a general search. Depending on your access level, select
from the following: Search results are searchable, paginated, and sortable by column.
If you are on another page, click MATRIXX Software or the Home link at the top left of the page to go to the Home page. To go to the search/add page of a specific object type, click the name of the object type (for example, Users) next to MATRIXX Software. In the top-right corner of the UI, click Recents to access a list of links to recently-accessed pages. An icon appears next to each item listed in Recents to indicate the object type of that item.