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Subscriber Management
Managing Users
Managing users includes creating and deleting users, associating users with subscriptions, and assigning users roles. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.

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Subscriber Management
- About Subscriber Management
  Subscriber Management provides an overview of subscriber-related data, including users, groups, subscriptions, devices, balances, and notifications. You can capture any attribute of a subscription and base rating on it, enforce subscription and group spending limits across all services and networks, and notify users associated with subscriptions and groups when the subscriptions and groups are nearing spending limits.
- Subscriber Authorization
  MATRIXX Engine supports service authorization and cut-offs to ensure subscriber usage is valid and revenue loss does not occur.
- Subscription-User Association
  You can associate a _glossary/subscription.html with a user in a many-many relationship using the user APIs.
- Subscription-Device Association
  When a network message is received, the device information is used to guide the service usage to the subscription. As a result, a subscription can have any number of associated devices.
- Managing Subscriptions
  Managing subscriptions includes adding subscriptions to groups, removing subscriptions from groups, setting the status of subscription objects, and associating users with subscriptions. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Devices
  You can create, provision, and delete devices by calling the SubMan APIs and scheduling automated tasks.
- Managing Users
  Managing users includes creating and deleting users, associating users with subscriptions, and assigning users roles. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
  - User Roles
    Users can be associated with groups and subscriptions. For each of these associations, a user can be assigned an owner role, an admin role, or an observer role. In addition, you can create custom roles in My MATRIXX.
  - MATRIXX Backoffice Customer Tool
    The MATRIXX Digital Commerce includes a graphical user interface for managing subscriber data: MATRIXX Backoffice Customer Tool.
  - Adding Extended User Data
    You can extend MATRIXX Engine functionality to capture new user-related data and then use the extended fields as a basis for pricing, rating, and policy decisions. You can also add new Diameter AVPs to capture information from the network and base rating and post-rating operations on this data.
- Managing Product Offers
  Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from subscriber and group wallets automatically after a configured amount of time.
- Rehoming
  Rehoming is the process of moving a user, group, device, or subscription from one sub-domain to a different sub-domain in a multi-domain platform.
Subscriber Management (SubMan) API
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Glossary

Managing Users

Managing users includes creating and deleting users, associating users with subscriptions, and assigning users roles. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.

User Relationships

Users have a many-to-many relationship with groups and subscriptions.

Note: Subscriptions and groups can have only one owner. A user can own multiple subscriptions or groups. See the discussion about user roles below for more information.

User Object Configuration

During installation and configuration, answer the following user questions to configure user objects:

What is the average number of users?
What is the average size of a user object in bytes?
What is the initial size of a user object in bytes?

During installation and configuration, answer the following user, group, and subscription questions to configure relationships between these objects:

How many userSubscriptionJoin objects do you want to support?
What is the average size of a userSubscriptionJoin object in bytes?
What is the initial size of a userSubscriptionJoin object in bytes?
How many userGroupJoin objects do you want to support?
What is the average size of a userGroupJoin object in bytes?
What is the initial size of a userGroupJoin object in bytes?

For information about user roles, see the discussion about user roles.