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Subscriber Management
Managing Product Offers
Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from subscriber and group wallets automatically after a configured amount of time.

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Subscriber Management
- About Subscriber Management
  Subscriber Management provides an overview of subscriber-related data, including users, groups, subscriptions, devices, balances, and notifications. You can capture any attribute of a subscription and base rating on it, enforce subscription and group spending limits across all services and networks, and notify users associated with subscriptions and groups when the subscriptions and groups are nearing spending limits.
- Subscriber Authorization
  MATRIXX Engine supports service authorization and cut-offs to ensure subscriber usage is valid and revenue loss does not occur.
- Subscription-User Association
  You can associate a _glossary/subscription.html with a user in a many-many relationship using the user APIs.
- Subscription-Device Association
  When a network message is received, the device information is used to guide the service usage to the subscription. As a result, a subscription can have any number of associated devices.
- Managing Subscriptions
  Managing subscriptions includes adding subscriptions to groups, removing subscriptions from groups, setting the status of subscription objects, and associating users with subscriptions. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Devices
  You can create, provision, and delete devices by calling the SubMan APIs and scheduling automated tasks.
- Managing Users
  Managing users includes creating and deleting users, associating users with subscriptions, and assigning users roles. You can perform these operations by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs.
- Managing Product Offers
  Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from subscriber and group wallets automatically after a configured amount of time.
  - Purchasing Product Offers
    Product offer versions can be purchased as catalog items for a subscriber, group, or device and can be configured to trigger a notification to be sent at purchase time.
  - Purchasing Bundles
    Bundle versions can be purchased as catalog items for a subscriber, group, or device and can be configured to trigger a purchase notification. When a bundle is purchased, all product offers in the bundle can be used for rating and policy decisions.
  - Purchased Items
    A purchased item is a purchased catalog item that is a customization of a product offer or bundle version.
  - Pre-Active Purchased Items
    A pre-active purchased item is a purchased catalog item that can be activated at a later time by a status life cycle transition, a subscriber, group, or device SubMan modify request, by usage-triggered activation, and by time-triggered activation.
  - Cancelling Product Offers
    Subscription, one-time, and global product offers can be cancelled at any time for a subscriber, group, or device and can be configured to trigger a notification to be sent at the cancellation time. A contract product offer terminates either when the contract term ends or when the subscriber terminates the contract early through a cancel offer operation.
  - Cancelling Bundles
    Bundles can be cancelled at any time for a subscriber, group, or device and can be configured in My MATRIXX to trigger a cancellation notification. Product offers within a bundle cannot be cancelled individually when purchased as part of a bundle. Only the product offer bundle can be cancelled.
  - Removing Expired Purchased Offers
    Purchased product offers that have expired (purchased individually or as part of a bundle), either because they have been cancelled or their validity period has ended, are automatically removed from the owning subscriber, group, or device after a configured amount of time.
- Rehoming
  Rehoming is the process of moving a user, group, device, or subscription from one sub-domain to a different sub-domain in a multi-domain platform.
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Glossary

Managing Product Offers

Managing product offers includes purchasing and canceling product offers, and removing expired product offers. You can purchase and cancel product offers by using MATRIXX Backoffice Customer Tool and any custom applications that call the SubMan APIs. Expired product offers are removed from subscriber and group wallets automatically after a configured amount of time.

For an overview of product offers, including information about product offer types, pricing proration, offer validity periods, and extending product offers, see Pricing and Rating.

For information about managing balances, see the discussion about managing balances in Pricing and Rating.