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MATRIXX Monitoring and Logging
Monitoring Components
The following information describes monitoring different components for MATRIXX.
Monitoring MATRIXX Call Control Framework
The topics in this section have information about monitoring Call Control Framework (CCF) components, including Network Enabler and CAMEL Gateway.
Call Control Framework SNMP Statistics
SNMP statistics are defined in the MATRIXX Engine MIB files. Call Control Framework statistics are returned by the print_snmp_stats.py script run on both the processing servers and on the Network Enabler servers. They include statistics on signaling network links, TCAP messages, CAMEL Gateway sessions, voice charging and SMS charging, MAP call outs, USSD notifications, USSD incoming service, and USSD call back services.

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MATRIXX Monitoring and Logging
- About MATRIXX Monitoring and Logging
  MATRIXX Monitoring and Logging describes monitoring and logging for MATRIXX components in a MATRIXX environment.
- Metrics and Alerts
  The following information describes monitoring metrics and alerts information for MATRIXX. MATRIXX Support recommends using the Prometheus and Grafana third-party products to monitor a MATRIXX environment, along with aggregated logging.
- Logging
  The following describes logging information for MATRIXX.
- Tracing
  The following information describes tracing information for MATRIXX.
- Monitoring Components
  The following information describes monitoring different components for MATRIXX.
  - Monitoring MATRIXX Business API Gateway
    Business API Gateway SNMP statistics are defined in the matrixx_web_mib.txt file and you display them using the snmp-net-utils snmpwalk command.
  - Monitoring MATRIXX Call Control Framework
    The topics in this section have information about monitoring Call Control Framework (CCF) components, including Network Enabler and CAMEL Gateway.
    - Call Control Framework SNMP Statistics
      SNMP statistics are defined in the MATRIXX Engine MIB files. Call Control Framework statistics are returned by the print_snmp_stats.py script run on both the processing servers and on the Network Enabler servers. They include statistics on signaling network links, TCAP messages, CAMEL Gateway sessions, voice charging and SMS charging, MAP call outs, USSD notifications, USSD incoming service, and USSD call back services.
      - Display all Call Control Framework Statistics
        Display statistics for components of Call Control Framework (CCF) to check that Transaction Capabilities Application Part (TCAP) protocol messages are being sent and received, and to check that calls, announcements, and SMS messages are being processed. See the discussion about MATRIXX SNMP Statistics in MATRIXX Monitoring and Logging for a complete list of the CCF statistics.
      - Display Network Enabler Statistics
        Network Enabler statistics include the number of connection bridges and the total number of upstream and downstream bytes sent and received.
    - Sample Debug Logs for Call Control Framework
      This section shows example debug logs for Call Control Framework (CCF).
    - Call Control Framework Monitoring Messages
      ccf/r_ccf_ne_messages.html#reference_inn_hsg_bdc__table_dqh_gvc_cnb provides a list of messages related to Call Control Framework (CCF) and Network Enablers (NEs). Use this information to configure the appropriate alerts based on their severity and potential impact.
  - Monitoring Diameter Events
    Diameter Event Logger listens to the Diameter Gateway through a TCP connection and logs diameter application messages to a JSON file.
  - Monitoring Event Streaming
    Event streaming errors are logged in the Event Streaming Framework mtx_event_streamer.log file. Event Streaming Framework uses Log4j 2.x to log error, debugging, and informational messages. You can also monitor event streaming performance using the performance_analysis_event_server.py script. For information about the script, see the discussion about performance_analysis_event_server.py.
  - Monitoring MATRIXX Route Cache
    Monitor the Route Cache by reading watermark log messages for each Route Cache table and Route Cache SNMP statistics. The SNMP statistics are defined in the matrixx_rc_mib.txt MIB file and returned by the print_snmp_stats.py script. They include statistics on subscriber and session data, statistics on insert, fetch, erase, and iterator operations, general statistics on subscriber records, and garbage collection.
  - Monitoring Payment Service Logging
    Payment service logs messages to the payment-service.log.
  - Monitoring MATRIXX SNMP Statistics
    By default, the SNMP Agent running on a MATRIXX Engine monitors the status and health of all the servers and clusters it has. It collects statistics to aid in identifying potential processing issues.
  - Monitoring MATRIXX Traffic Routing Agent
    Traffic Routing Agent SNMP statistics are defined in the matrixx_tra_mib.txt MIB file and are returned by the print_snmp_stats.py script when run on any of the Traffic Routing Agent servers. They include categories such as TCP traffic, UDP traffic, Diameter Gateway traffic, and MDC Gateway traffic.
  - Monitoring MATRIXX Web Apps
    Use the MATRIXX system logs and SNMP statistics and notifications to monitor the MATRIXX web-facing applications, such as RS Gateway, Gateway Proxy, and My MATRIXX.
  - Monitoring MATRIXX SBA Gateway
    The MATRIXX SBA Gateway SNMP statistics are defined in the matrixx_web_mib.txt file, using the snmp-net-utils snmpwalk command to display them.
  - Monitoring 5G Event Streaming
    5G event streaming can be monitored with standard Kafka and custom metrics.
  - Monitoring Kafka CDR Consumer
    Use aggregated logging and the Prometheus and Grafana third-party products to monitor Kafka CDR Consumer.
- Appendixes
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MATRIXX Pay Now
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MATRIXX Subscriber Management API
MATRIXX Business API SDK
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Glossary

Call Control Framework SNMP Statistics

SNMP statistics are defined in the MATRIXX Engine MIB files. Call Control Framework statistics are returned by the print_snmp_stats.py script run on both the processing servers and on the Network Enabler servers. They include statistics on signaling network links, TCAP messages, CAMEL Gateway sessions, voice charging and SMS charging, MAP call outs, USSD notifications, USSD incoming service, and USSD call back services.