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MATRIXX Monitoring and Logging
Metrics and Alerts
The following information describes monitoring metrics and alerts information for MATRIXX. MATRIXX Support recommends using the Prometheus and Grafana third-party products to monitor a MATRIXX environment, along with aggregated logging.
Alert Management Integration with SNMP Traps
In a Cloud Native environment you can integrate the statistics and metrics data collected by Prometheus with other systems, such as Alert Manager, and you can configure snmp-notifier to convert the generated alerts to SNMP traps for reporting in external monitoring systems.
Alert Management Setup
Perform the following tasks to set up alert management using Prometheus and Alert Manager for SNMP traps:
SNMP Notifier Environment Variables
Use the SNMP notifier environment variables for configuring snmp-notifier for SNMP V2c or V3.

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MATRIXX Monitoring and Logging
- About MATRIXX Monitoring and Logging
  MATRIXX Monitoring and Logging describes monitoring and logging for MATRIXX components in a MATRIXX environment.
- Metrics and Alerts
  The following information describes monitoring metrics and alerts information for MATRIXX. MATRIXX Support recommends using the Prometheus and Grafana third-party products to monitor a MATRIXX environment, along with aggregated logging.
  - Monitoring with Prometheus and Grafana
    The following information describes how to implement monitoring through Prometheus in a containerized environment for MATRIXX. Information collected by Prometheus can be displayed with tools such as Grafana.
  - Cluster HA States
    A cluster can change high availability (HA) states during engine start up, manual switchover, failover, and when the connection to a remote peer cluster is lost.
  - MATRIXX Engine Start-Up Sequence
    A Topology Operator engine-starter instance starts MATRIXX Engine and engine-level Traffic Routing Agent (TRA-PROC and TRA-PUB) pods.
  - Monitoring the MATRIXX Engine Environment Locally
    The following topics explain how to monitor the MATRIXX Engine locally using the internal MATRIXX Engine tools.
  - Custom System Monitor Configuration
    You configure the optional MATRIXX System Monitor by editing the sysmon_config.xml file. After the file is configured, System Monitor continuously monitors the MATRIXX Engine processing pod.
  - Alert Management Integration with SNMP Traps
    In a Cloud Native environment you can integrate the statistics and metrics data collected by Prometheus with other systems, such as Alert Manager, and you can configure snmp-notifier to convert the generated alerts to SNMP traps for reporting in external monitoring systems.
    - Alert Management Setup
      Perform the following tasks to set up alert management using Prometheus and Alert Manager for SNMP traps:
      - SNMP Notifier Environment Variables
        Use the SNMP notifier environment variables for configuring snmp-notifier for SNMP V2c or V3.
      - Supported Alerts for Prometheus Metrics
        docker_kubernetes/r_alerts_for_prometheus_metrics.html#reference_pzt_dn4_k5b__table_brh_wn4_k5b lists the alerts that snmp-notifier supports and the Prometheus metrics used to generate them.
  - Retrieving Core Dump Information
    Core dumps are files that include the complete contents of the memory of a process at a point in time. Core dump handling in MATRIXX must be enabled per namespace. By default this feature is disabled and the commonly mounted /coredumps directory is empty until this feature is enabled.
- Logging
  The following describes logging information for MATRIXX.
- Tracing
  The following information describes tracing information for MATRIXX.
- Monitoring Components
  The following information describes monitoring different components for MATRIXX.
- Appendixes
MATRIXX Policy
MATRIXX Kafka CDR Consumer
MATRIXX Pricing and Rating
MATRIXX Pay Now
MATRIXX Subscriber Management
MATRIXX Subscriber Management API
MATRIXX Business API SDK
My MATRIXX Help
MATRIXX Backoffice Customer Tool Help
MATRIXX Third-Party Licenses
Glossary

SNMP Notifier Environment Variables

Use the SNMP notifier environment variables for configuring snmp-notifier for SNMP V2c or V3.

SNMP Notifier Environment Variables describes the snmp-notifier environment variables.

Table 1. SNMP Notifier Environment Variables
Environment Variable	Description	Default	Required
SNMP_VERSION	The SNMP version to use. Either V2c or V3	V2c	Optional
SNMP_DESTINATION	The destination host address and port for the external SNMP client. For example: `zabbix-snmptraps-service.monitoring.svc.cluster.local:1162`	127.0.0.1:1162	Required
SNMP_TRAP_DEFAULT_OID	The default MTX TRAP OID. Defaults to the OID for the sysGenericErrorMessage.	1.3.6.1.4.1.35838.1. 4.2.1.9	Optional
SNMP_RETRIES	The number of SNMP retries. Must be a +ve integer.	1	Optional
SNMP_NOTIFIER_COMMUNITY		public	Optional
SNMP_AUTHENTICATION_ENABLED	(V3 only) When set to true, enables SNMP authentication.	false	Required
SNMP_AUTHENTICATION_PROTOCOL	(V3 only) The SNMP authentication to use. Set to MD5 or SHA.	MD5	Required
SNMP_AUTHENTICATION_USERNAME	(V3 only) String. The SNMP authentication username.	adm1	Required
SNMP_AUTHENTICATION_PASSWORD	(V3 only) String. The password for the SNMP authentication user.	adm1pass	Required
SNMP_PRIVATE_ENABLED	(V3 only) When set to true, enables SNMP privacy protocol.	false	Required
SNMP_PRIVATE_PROTOCOL	(V3 only) The SNMP privacy protocol to use. Set to DES or AES (.	DES	Optional. Required if SNMP_PRIVATE_ENABLED is set to true.
SNMP_PRIVATE_PASSWORD	(V3 only) String. The SNMP privacy password.	admpvt1	Optional. Required if SNMP_PRIVATE_ENABLED is set to true.
SNMP_SECURITY_ENGINE_ID	(V3 only) String. The SNMP security engine ID.	eSecId1	Required
SNMP_CONTEXT_ENGINE_ID	(V3 only) Hexadecimal number for the SNMP context engine ID, for example: 0x00102030405. To determine the ID of the engine, refer to your device SNMP settings.	-	Required
SNMP_CONTEXT_NAME	(V3 only) String. the SNMP context name.	eCtxName	Required
SNMP_LOGLEVEL	The SNMP log level. One of: debug info warn error fatal	error	Optional